We are an independent membership organisation championing the interests of over 900,000 lease and license holders. Our Members range from independent traders to large corporate organisations and our aim is to get fairer deals, more rights and protection for all.
of office tenants are dissatisfied with aspects of their commercial tenancy.
of retail tenants state they do not feel treated like a valued customer.
of industrial tenants do not feel well represented in the commercial property market.
The survey was undertaken in Q3/2020 anonymously, on behalf of the CTA, to gauge commercial tenant customer satisfaction.
Analysis taken from 1,104 responses from small, medium and large tenants occupying office, retail and industrial premises across the UK.
Learn more about our survey.
We offer expert advice, industry insights and dedicated support to help you navigate the complexities and issues associated to commercial tenancy.
Advice, support & guidance to leverage your negotiating position.
Advice, support & guidance to meet your legal responsibilities.
Advice, support & guidance to a smooth & cost-effective occupancy.
All suppliers in our Trusted Suppliers Directory are recommended and reviewed by fellow members.
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"Having an independent advisor on tenancy issues is exactly what I needed. Information is easily accessible and the recommended Supplier function is a great offering which saves time and effort. Having a community that understands the challenges of occupancy issues is a real plus."